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Frequently Asked Questions

All about the order

Do you ship worldwide?

Yes, we ship almost everywhere. Shipping will be calculated during checkout once you've provided your shipping address. If you're unsure whether delivery to your location is possible, just ask.

How long does shipping take?

You can find the shipping times here.

What if I don't like the product or there is a problem with it?

That's no problem. In that case, take a look here.

"Wow, I really can't afford this."

During the last two days of each month, products are discounted on our "Empty Leg Days," giving you an earlier chance to join the Don't Sink Pull Up™ crew.

The rule here is: If you're financially well-off, buy without the discount and support us. If you don't have enough money and you still want a product, you can get a discount on these days with the code "Empty-Leg."

We rely on your trust!

Any other questions?

You can contact us at any time via the contact form or via info@dontsinkpullup.com.

About Us

Do you use AI for your photos?

Yes, but with care.

Important to know: The product photos in the product overview, as well as the detailed views on the products themselves, are NOT created with AI and always show real photos and the actual product.

Why we use AI photos: We are a small fashion brand with only 1-2 people on the team. We don't have the capacity or the capital to invest in professional photo studios, models, and sets. Furthermore, it's nearly impossible to take photos in the sensitive areas/behind the scenes of an airport. AI opens up new possibilities for us here. If you have any questions, please feel free to contact us!

Where are you from?

We feel at home in the north of Germany, more precisely in Hamburg.

How many people work for you?

Behind Don't Sink Pull Up™ is our 22-year-old founder and CEO, Philipp Böbs, who runs this brand alone. However, there is occasional support from external sources, for example, via email.

Where does the brand name come from?

These terms are probably familiar to most aviation enthusiasts, and you may even have seen them in movies. "Don't Sink" and "Pull Up" are called out by the GPWS (Ground Proximity Warning System) and warn pilots in the cockpit not to "sink" or "pull up" due to different conditions. We think this name is a 12/10. Why?

Not only does the phrase sound incredibly cool and have a perfect aviation connection, but the name also reflects the journey of a company's founding and the attitude of our unique crew. For us, it's all about not giving up, even when things are tough. Don't Sink Pull Up™ stands for doers, for experts, and for people who don't sink, but rather pull themselves up.

Miscellaneous

Is mayonnaise also an instrument?

That's a good question:)

Can airplanes bark?

The sound of the PTU (Power Transfer Unit) is called "barking" and sounds like a dog barking in an airplane.